How "Other Universe" Transformed sCoolApp's Banking Experience

How "Other Universe" Transformed sCoolApp's Banking Experience

AsSeniorProductDesigner,Iledtheuxdesignof“OtherUniverse”-agamifiedadventurein

sCoolApp

thatteacheskidsfinancialskillsthroughplay.

The problem

The problem

Financial literacy for children is a persistent issue in Georgia. Traditional teaching methods fail to engage them, leading to low interest and poor retention.

Bank Of Georgia

aimedtoreachyoungerusersbutneededtomakelearningfunandinteractivetodriveadoptionandengagementinsCoolApp.

Key issues

Complexity of banking

Absence of kid-friendly banking apps, with traditional services being complex and unappealing.

Lack of financial education

Low financial literacy rates among youth in Georgia, with no integrated solutions combining education, rewards, and daily banking.

Approach

The approach used gamification, embedding financial lessons into a story-driven game to make learning playful and engaging.

Features like custom avatars and progressive missions kept kids curious and encouraged ongoing participation.

Solution

Incollaborationwith

Redberry

,wedeveloped“OtherUniverse”,astandalonesCoolAppmodulethattakeskidsonanimmersive,long-termadventurefilledwithexplorationanddiscovery.

Features

Custom Avatars

Users create and customize characters, including options like the Georgian national football team uniform for added creativity.

Missions and Quests

80 tasks with quick questions on finance and logic; completing them unlocks "Reveal windows" with character stories explaining concepts like budgeting.

In-Game Currency and Progression

Collect "glitters" to unlock new chapters and story developments in a vibrant, animated archive.

Engaging Storytelling

This solution blends storytelling, illustrations, and interactive elements to make banking app usage dynamic and educational.

Outcome

The gamification campaign drove significant growth, garnered more than 1 million TikTok views, and expanded the related Facebook group.

Key Metrics

80% Engagement

Over 80% of monthly active users completed at least one mission.

Awards

Silver for Illustration, Bronze for Gaming-Led Brand Experience, and a shortlist in Ukrainian Creative Stories for Art Direction.

63.1% MAU growth

Monthly active users increased by 63.1%, reflecting strong adoption and interest.

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Let's Connect

Want to brainstorm together, team up on a project, or learn more about what I offer?

Your friendly designer ❤️